At Petir33, your privacy is a foundational commitment — not a legal footnote. This Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you hold over your information.
Six principles that govern how Petir33 handles every piece of personal information entrusted to us by Malaysian players.
We collect personal data only for specific, clearly stated purposes. Your data will never be used for anything beyond what is described in this Policy — and never sold to third-party advertisers or marketing companies.
All personal data is stored on servers protected by 256-bit SSL encryption, role-based access controls, and regular third-party security audits. We apply the same rigour to data security that we apply to your financial transactions.
We only collect information that is genuinely necessary to operate your account, verify your identity, process transactions, and meet our legal obligations. We do not collect data "just in case" — every field we ask for has a clear purpose.
We do not keep your data indefinitely. Personal data is retained only for as long as your account is active, or as required by our regulatory and legal obligations. When retention is no longer justified, data is securely deleted.
Your data is only shared with carefully selected third-party service providers — KYC verification partners, licensed payment processors, and regulatory bodies — strictly on a need-to-know basis under binding confidentiality obligations.
You retain meaningful rights over your data at all times — including the right to access, correct, restrict, or request deletion. We honour every legitimate request within the timeframes required by applicable data protection law.
This Privacy Policy ("Policy") is issued by Petir33 ("Petir33", "we", "us", "our"), the operator of the online gambling platform accessible at petir33.lat and its associated sub-domains (the "Platform"). This Policy applies to all personal data processed in connection with your access to and use of the Platform, including data provided during account registration, depositing funds, placing bets, contacting our support team, and browsing our website.
Petir33 is committed to processing personal data responsibly, transparently, and in compliance with applicable data protection legislation. We recognise that Malaysian players entrust us with sensitive personal and financial information, and we take that responsibility seriously.
By creating an account or using the Platform, you acknowledge that you have read and understood this Policy and that you consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact our support team to arrange account closure.
Quick Summary: We collect your data to run your account, verify your identity, process payments, and keep the platform safe. We do not sell your data. You have the right to access, correct, and delete your information at any time.
For the purposes of this Policy, the following terms shall have the meanings set out below:
When you register, verify your account, contact support, or engage with promotions, you may provide the following categories of personal data:
When you access or use the Platform, we automatically collect the following technical data:
We may receive personal data about you from the following third-party sources:
Petir33 processes your personal data on the following lawful bases, as applicable to each processing activity:
| Processing Activity | Lawful Basis |
|---|---|
| Account registration and management | Performance of contract |
| Processing deposits and withdrawals | Performance of contract |
| KYC identity verification | Legal obligation & performance of contract |
| Anti-money laundering (AML) screening | Legal obligation |
| Fraud detection and prevention | Legitimate interests |
| Responsible gambling monitoring | Legal obligation & legitimate interests |
| Platform analytics and improvement | Legitimate interests |
| Promotional and marketing communications | Consent (opt-in) |
| Customer support communications | Performance of contract & legitimate interests |
Petir33 uses the personal data it collects for the following specific purposes:
To create, maintain, and manage your Petir33 account — including authenticating your login, processing deposits and withdrawals, calculating and crediting bonus awards, and applying responsible gambling tools such as deposit limits and self-exclusion periods.
To verify your identity and age in accordance with our KYC obligations, conduct anti-money laundering (AML) and counter-terrorism financing (CTF) screening, comply with applicable laws and regulations, and respond to lawful requests from competent authorities.
To facilitate your deposits and withdrawals via DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, BTC, and USDT. All financial data is transmitted using bank-grade encryption and shared only with licensed payment processors operating under binding data processing agreements.
To detect, investigate, and prevent fraudulent activity, bonus abuse, money laundering, account takeovers, and other prohibited conduct. This includes analysing device fingerprints, IP addresses, and behavioural patterns to identify anomalous activity.
To respond to your queries, complaints, and support requests via live chat, WhatsApp, and email. Support interactions may be recorded for quality assurance purposes. Transcripts are retained for a period of 24 months from the date of interaction.
To analyse aggregated and pseudonymised usage data to understand how players interact with the Platform, identify areas for improvement, and develop new features and products. Individual-level data is not used for this purpose without anonymisation.
To monitor gambling patterns for signs of potentially problematic behaviour, issue responsible gambling reminders, apply player-requested limits, and — where there is reasonable cause for concern — proactively reach out to players with support resources.
Petir33 does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. We share personal data only in the following controlled circumstances:
We engage carefully selected third-party service providers who process personal data on our behalf under binding data processing agreements. These include:
We may be required to disclose your personal data to competent governmental or regulatory authorities in response to lawful orders, subpoenas, court orders, or other binding legal instruments. We will endeavour to notify you of such disclosures unless prohibited from doing so by law.
In the event that Petir33 is involved in a merger, acquisition, asset sale, or corporate restructuring, personal data held by Petir33 may be transferred to the acquiring entity as part of that transaction. We will provide notice of any such transfer and ensure that the receiving entity is bound by privacy obligations no less protective than those in this Policy.
We do not share your personal data with third-party advertisers, data brokers, or marketing agencies — under any circumstances, without exception.
Petir33 uses the following categories of cookies and tracking technologies on the Platform:
You can manage or disable non-essential cookies through your browser settings. Note that disabling functional cookies may affect your ability to use certain Platform features, including saved preferences and automatic login. Strictly necessary cookies cannot be disabled without preventing access to the Platform.
Petir33 does not use cross-site tracking cookies for targeted advertising. We do not participate in third-party advertising networks.
Petir33 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years post-closure |
| KYC identity documents | Duration of account + 5 years post-closure |
| Financial transaction records | 7 years (regulatory requirement) |
| Support communications | 24 months from date of interaction |
| Betting and gaming history | Duration of account + 5 years post-closure |
| Analytics and usage data | 26 months from collection (pseudonymised) |
| Cookie data | Up to 13 months from last active session |
Following the applicable retention period, personal data will be securely deleted or irreversibly anonymised. Where anonymised data is retained for analytical purposes, it will no longer be capable of identifying you.
Petir33 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While we apply rigorous security measures, no system is completely impenetrable. You also play an important role — please keep your login credentials confidential and notify us immediately at [email protected] if you suspect unauthorised access to your account.
Petir33 operates servers and engages service providers in multiple jurisdictions. As a result, your personal data may be transferred to, stored in, or processed in countries outside of Malaysia. Where such transfers occur, Petir33 ensures that adequate safeguards are in place to protect your data, including:
By using the Platform, you acknowledge and consent to the transfer of your personal data to the jurisdictions described above, subject to the protections set out in this Policy.
Subject to applicable law and certain limited exceptions, you hold the following rights in respect of your personal data processed by Petir33. To exercise any of these rights, please contact our Data Protection team using the details in Section 15.
Malaysian players have the following rights under our Privacy Policy. Submit any request via live chat or email — we will respond within 30 days.
You may request a copy of all personal data Petir33 holds about you, together with information about how it is being processed and the legal basis for that processing.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
You may request deletion of your personal data where it is no longer necessary for the original purpose, where you withdraw consent, or where there is no overriding legitimate reason for retention.
You may request that we temporarily restrict the processing of your data — for example, while you contest its accuracy or where you object to processing based on legitimate interests.
Where processing is based on your consent or on contract, and carried out by automated means, you may request that we provide your personal data in a structured, machine-readable format.
You may object to processing carried out on the basis of Petir33's legitimate interests, including profiling. You have an absolute right to object to processing for direct marketing purposes.
How to Submit a Rights Request: Contact our Data Protection team via live chat or email at [email protected]. We will acknowledge your request within 5 business days and respond in full within 30 days. We may request proof of identity before processing your request. This service is provided free of charge for reasonable requests.
Petir33 is strictly an adult gambling platform. The minimum age requirement to register and place bets is 21 years of age. We do not knowingly collect, process, or store personal data belonging to individuals under the age of 21.
Where Petir33 has reasonable grounds to believe that a registered account belongs to an individual under the age of 21, we will immediately suspend the account pending age verification, withhold any associated balance, and permanently close the account where the suspicion is confirmed. Any data associated with an underage account will be deleted as soon as the matter is resolved.
If you believe a minor has registered on the Platform, please contact us immediately at [email protected] so that we can take appropriate action.
For players aged 21 and above only. Petir33 conducts age verification at account registration and during KYC review. We take the protection of minors from gambling harm extremely seriously.
Petir33 may send you promotional communications — including information about new games, bonuses, promotions, and Platform updates — by email, SMS, or in-Platform notification. We will only send marketing communications where you have explicitly opted in to receive them during registration or in your Account settings.
You may withdraw your consent to marketing communications at any time by:
Opting out of marketing communications will not affect essential operational communications relating to your account, transactions, or security.
We may use aggregated data about your gambling activity and preferences to tailor promotional offers that are more relevant to you — for example, football-related promotions for players who primarily bet on Liga Super Malaysia and EPL matches. This profiling is conducted on the basis of legitimate interests and can be objected to at any time. You will not receive less favourable treatment for objecting.
Petir33 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services we provide. Where changes are material, we will notify registered users by email or by way of a prominent notice on the Platform at least 14 days before the revised Policy takes effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Policy periodically to stay informed about how we protect your personal data. Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us through any of the following channels:
If you are dissatisfied with how Petir33 has handled your personal data or responded to a data rights request, you have the right to lodge a complaint with the relevant data protection supervisory authority in the jurisdiction governing your use of the Platform. Petir33 will cooperate fully with any regulatory investigation.
We encourage you to contact us directly in the first instance — the vast majority of data concerns can be resolved quickly and informally through our support team.
For Responsible Gambling support: If you wish to discuss self-exclusion, deposit limits, or access to problem gambling resources, please visit our Responsible Gambling page or speak directly with a support agent via live chat.
Our support team is available 24/7 in Bahasa Melayu, Chinese, and English. For account and data queries, reach us via live chat or visit our FAQ for quick answers.
For players aged 21 and above only. Please gamble responsibly. Responsible Gambling Tools →